Training Course Terms & Conditions

Sally Salon Services Ltd Terms and Conditions

Definitions and Incorporation
In these Terms and Conditions reference to ‘We’, ‘Us’ or ‘Our’ means Sally Salon Services Limited (where the training course is booked and attended in the United Kingdom) or Sally Salon Services (Ireland) Limited (where the training course is booked and attended in the Republic of Ireland). These Terms and Conditions shall apply to every training course booked within this Training Prospectus to the exclusion of any other terms and conditions you may wish to rely upon.

By booking a place on a course within this Training Prospectus you are deemed to have accepted these Terms and Conditions:

1. The Course
You will be allocated your place(s) on the course(s) on payment of the course fee(s) in full. We reserve the right to decline applications.

2. Course
Fees Course fees are correct at the time of publication and exclude the cost of products required for the course unless expressly stated. We reserve the right to vary the course fees from time to time without notice to you.

3. Payment
Payments must be made in full at the time of the booking. Payments made via debit or credit cards over the telephone must be made by the cardholder. We will not accept payment details from a third party.

4. Course Content
We will endeavor to cover all the topics outlined in the relevant section of this Training Prospectus. We have the right to make any changes to the course content which are necessary to comply with any applicable law or safety requirement, or which do not materially affect the nature or quality of the course and which do not affect the course accreditation.

All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from the provision of Our training courses.

You acknowledge and agree that all course material, programme material, the Training Prospectus and copies of such and all intellectual property rights in such materials (including but not limited to copyright) are Our property. Neither you nor your substitute delegate will copy the whole or any part of those materials without Our prior written consent.

Some courses require compulsory periods of private practise outside of the classroom, building upon and developing techniques and skills, ensuring that such techniques and skills have been mastered before continuing on to the next classroom module. If you fail to demonstrate that you have an adequate level of competency (including, but not limited to, providing evidence that you have undertaken sufficient practical experience), without incurring any liability whatsoever to you, the trainer reserves the right to exclude you from attending subsequent classroom sessions. If you are excluded from completing the course you will fail the course and you will not be entitled to a refund of the course fee nor be permitted to re-schedule. You may be permitted to re-sit examinations at the sole discretion of the trainer and subject to a re-sit fee.

5. Course Pre-requisites
Please ensure you comply with the relevant pre-requisites as detailed in the Training Prospectus. Where you are required to bring models and/or your own hairdressing tools, this includes but is not limited to brushes, combs, gowns and hairdryers.

When bringing electrical equipment (not limited to hairdryers, clippers and hair straighteners), please ensure it has a safety certificate (complying with the Electrical Safety at Work Regulations under the Health and Safety Act).

Where models are used, you must ensure they are over 16 years of age, (18 years of age where taking part in colouring courses) and that they have completed and signed a Model Indemnity Form (which are available from Us.) If you are acting as a model you will be required to sign a Model Indemnity Form as a course pre-requisite. Where any colour is being applied, in accordance with the relevant manufacturer’s instructions, you must ensure that the colour product is skin tested on your model at least 48 hours before the course. We reserve the right, without incurring any liability to you, to exclude you from taking part in the practical aspects of the course if you fail to comply with the course pre-requisites which could result in you failing the course.

Where the course requires you to allow other candidates to work on your nails, it is your responsibility to ensure that your nails are in good, healthy condition.

By signing up to the course you confirm you have never suffered from an allergic reaction, sensitivity or any other medical condition as a result of or arising from a nail treatment. Our trainers reserve the right to exclude you from attending a course if our trainer reasonably considers that your nails are in poor and unhealthy condition. If exclude you will not be entitled to a refund nor be entitled to re-schedule to another course.

It is your responsibility to ensure that you have all the required products/kits on the day of the course. We strongly advise you to check, prior to the date of the course, with the relevant store where you will be attending the course that any products and/or kit required for the course are in stock and available for you to purchase.

We reserve the right to reject you from attending a course where we reasonably suspect that you are under the influence of drugs and / or alcohol, without incurring any liability to you.

You warrant that you are suitably qualified to attend and participate in the course you have booked. We reserve the right to reject you from a course where we discover you are not suitably qualified without incurring any liability or obligation to you. For the avoidance of doubt, you will not be entitled to a refund of the course fees paid or any expenses incurred by you in attending the course from which you were rejected.

6. Cancellation
Once booked, NO refund will be given if you cancel your place(s) unless you are a consumer (please see below). If you fail to attend a booked course you will not be entitled to a refund or offered an alternative course.

If you are a consumer and you have booked a course over the telephone you have the right to cancel your booking within 14 days of the date you booked the course. However where the course is due to take place within 7 days of the date you booked your place, you cannot cancel your booking. Retail customers have no right of cancellation when you have booked your course in one of Our stores.

Trade customers have no right of cancellation regardless of where they booked the course.

To cancel your course please contact the store that you booked the course in. Refunds can only be made on the same card used to make the original purchase in store only.

If you have failed to attend a course because of a medical condition, We may at Our absolute discretion, on being presented with a valid medical certificate and subject to an administration fee of £20 payable by you, offer you a place on an alternative course of equivalent value.

We may, at our absolute discretion, agree to accept a substitute delegate in your place subject to you paying an administration fee of £20. A substitute will be required to sign a declaration that they accept these Terms and Conditions before attending the course, failing which they will not be permitted to attend the course and we will have no further obligation or liability to you.

We reserve the right to cancel any course or course venue. Our liability to you will be limited to a full refund of the course fees paid by you. For the avoidance of doubt we will not be responsible for other losses, costs and expenses you may have incurred including but not limited to travel costs, model fees, wages and loss of earnings.

Where we cancel a course for any reason whatsoever we will attempt to notify you as soon as possible in writing or by telephone or by email, as appropriate.

7. Insurance Cover
It is your responsibility to ensure that you have in place suitable insurance cover to attend and participate on the course, including but not limited to professional indemnity insurance.

8. Liability
Nothing in these Terms and Conditions shall limit or exclude our liability for death or personal injury caused by our negligence or for fraud or fraudulent misrepresentation. We shall under no circumstances whatever be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of revenue, loss of profit, loss of goodwill, or any indirect or consequential loss arising under or in connection with this Training Prospectus and the supply of courses contained in it. Our total liability to you in respect of all other losses arising under or in connection with this Training Prospectus and the supply of courses contained in it, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the course fee paid by you.

9. Data Protection
We are committed to preserving the privacy of our customers. We may use your personal data for administrative purposes and we may keep this information for a reasonable period. We (or our agents) may also contact you by email, SMS or telephone to let you know about any products or services or special promotions that we think may be of interest to you. You will be given the opportunity to opt out of receiving marketing communications on each occasion. We may also share your personal data with companies within our group some of whom may be located outside of the EEA and with our third party training providers in relation to the courses offered in this Training Prospectus, on the basis that they will not divulge your details with other third parties. We may also disclose or share your personal data in order to comply with any legal obligation or to protect the rights, property, or safety of Our business, our customers or others. This includes exchanging information with other companies and organisations for the purpose of fraud protection and credit risk reduction.

10. General
No variation to these Terms and Conditions shall be binding unless notified to you/your substitute delegate and you have accepted them by booking a course. You acknowledge that these Terms and Conditions supersede any written or verbal communication.

If any provision of these Terms and Conditions is held to be unlawful, invalid or unenforceable, that provision shall be deemed severed and the validity and enforceability of the remaining provisions of these Terms and Conditions shall not be affected.

All courses are subject to availability. Certificates of completion will be sent to you by post within 30 days following completion of your training course. Any dispute or claim in relation to a course booked in the United Kingdom shall be governed by and construed in accordance with English law and you agree to submit to the exclusive jurisdiction of the English courts. Where a course is booked in the Republic of Ireland, Irish law will prevail and you agree to submit to the exclusive jurisdiction of the Irish courts.

None of these Terms and Conditions shall be enforceable under the Contracts (Rights of Third Parties) Act 1999 by a third party other than any substitute of yours.

Sally Salon Services Limited, registered in England and Wales with company number 1060763 and having its registered office at 210 Wharfedale Road, Winnersh Triangle, Wokingham, Berkshire RG41 5TP. Sally Salon Services (Ireland) Limited, registered in the Republic of Ireland with company number 203978 and having its registered office at Arthur Cox Building, Earlsfort Centre, Earlsfort Terrace, Dublin 2. Directors: M Faulkner (USA), R Hull (UK), S Peckham (UK).

All written correspondence should be sent to Ground Floor, Inspired, Easthampstead Road, Bracknell RG12 1YQ.

Last update: 06/05/2015 11:30